Profile | Top
Q: How do I update my contact information?
A: On your profile page, please select the pencil icon next to "Contact Details" in the left column. This will direct you to your profile on aapa.org to make adjustments to your contact information. If you simply want to update the visibility of your contact information on Huddle, visit “My Account” and select “Privacy Settings” to update what information is visible.
Q: How do I change my name, designation or title in my profile?
A: To change your designation or title, click the edit icon to the right of your name. You’ll be redirected to your profile on aapa.org to update your information. Please note that if you wish to update your name, you will need to submit a request with documentation to
customercare@aapa.org (examples of documentation are a photo or copy of your driver’s license, marriage certificate, etc.).
Q: How do I select my topics of interest on my profile?
A: You can view your current settings under Topics I Follow. Select Add a Topic to add a topic to your list, or click the “x” on any topic to remove it. Under Topics We Recommend you can view the topics recommended based on your activity on Huddle. Click the “x” on any topic to remove it from your list. Your Daily Digest will be personalized to include content only from the topics selected.
Q: How do I control what information is visible in my profile?
A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.
Q: What are “engagement points”?
A: Every member of Huddle can earn “engagement points” for participation in the community. Engagement points are earned by viewing or making posts to a community, viewing or posting a library entry, sending or accepting contact requests, sending and receiving private messages, uploading a profile picture, updating your bio, and more.
Members with a high number of engagement points (100+) can earn different levels of Huddle ribbons such as “Huddle Pioneer” or “Huddle MVP.” If you’re interested in learning more about how engagement points are calculated, take a look at the “Contributions” area of your profile to see how your points have been awarded.
Contacts/Connections | Top
Q: How do I find other members?
A: Under the “Directory" section, click the "Member Directory” link found in the main navigation bar. The Member Directory lets you search for other users based on:
- Name
- Email
- Location
- Specialty
- PA program attended
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Member Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture. Keep in mind that your default profile privacy settings permit contacts (not the whole member community) to view your email address.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Q: What information is visible in the Member Directory?
The default settings permit other members of this site to view your name, picture, mutual contacts, communities, networks, company, title, city, state, zip, country, website, and other profile information (bio, education, etc.). By default, we have hidden your street address and phone number from being visible in the member directory, and your email will only show to those that you add as “contacts.” At any time, you can edit your information from the “Contact Details” (which will also edit your information on aapa.org), or edit the visibility of your information on this site under “My Account” and “Privacy Settings.”
Q: How do I change the information that appears in the Member Directory?
Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you've made changes, click the “Save Changes” button at the bottom of the page.
Q: How do I opt out of the Member Directory?
Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. Alongside the text that reads, “I would like to be included in the member directory and community rosters,” click the blue button so that it changes from “Yes” to “No.” After you've made changes, click the “Save Changes” button at the bottom of the page.
Communities/Discussions | Top
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other members.
Q: What communities do I already belong to?
A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.
Q: How do I join/subscribe to a community and the affiliated discussion group?
A: Click on “Communities” in the main navigation and click on “All Communities” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts ("Real Time," "Daily Digest" or "No Email").
Q: How can I create a new community?
Currently, members are all grouped into one large “Members Community." You can see a listing of all communities under "Communities" / "All Communities." If you have a suggestion for a new community, please contact
huddle@aapa.org. Please allow a 30-day turn around for deliberation and potential creation of a new community.
Q: What is Your Huddle Roundup?
Your Huddle Roundup is a tailored to send you content specific to your interests, as it updates based on conversations and topics that engage you. In contrast to the Daily Digest emails which are sent every weekday, Your Huddle Roundup is sent out every other Monday.
Q: How do I adjust my subscription to Your Huddle Roundup?
Visit the email preferences section of your profile. In the section entitled Your Huddle Roundup toggle the button from Yes to No if you do not wish to receive Your Huddle Roundup in your inbox.
Q: How can I control the frequency and format of emails I receive?
A: Navigate to your
profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, there are subscription options: "Real Time," "Daily Digest," "No Email."
For each discussion, you have the following delivery options:
- Real time: sends an email every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
Q: How do I leave a community or unsubscribe from a discussion?
A: Go to your
profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. For open communities, you will see an option to "Leave Community” under the Actions column for the discussions you wish to leave. For communities that you have been auto-subscribed to, you can set your Notification to “No email” if you do not wish to participate or receive notifications from this community.
Q: How do I leave a community that I have been auto-subscribed to?
A: You can effectively turn off all emails and notifications from a community by visiting your
profile and clicking on the “My Account” tab. Choose "Community Notifications" from the drop-down menu. Select “No Email” under the Notification setting for the community that you wish to leave. You will no longer receive notifications from this community.
Q: How do I respond to others’ posts?
A: To respond to a discussion post, please navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community. To send a message to the only author of the post, please select “Reply to Sender” (located in the "Reply to Discussion" drop-down). We recommend replying to the sender for simple comments like “me, too” and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
Q: How do I follow posts?
A: In the central column on the homepage, you’ll see your personalized feed of posts. Within any post, click the “ … ” in the top right corner. Under this menu, select Follow. All followed conversations are shown in the Followed Content box.
Q: What is the “best answer”?
A: “Best answer” is a feature that only the person who originally posted the question can use. If you posed a question and others have responded, you’ll see an option in the discussion thread to mark any one of the answers a “best answer.” You will be able to select only one best answer to each question. This feature helps let others know which response helped resolve your issue. If someone is trying to solve a similar issue and comes across the thread, it will be apparent to them which answer worked best to help overcome the challenge or answer the question (and, after all, that's what our community is all about − helping each other out!).
Q: How do I edit my post once it’s “live”?
A: Did you accidentally post too soon, or do you want to change something in your post? Go to huddle.aapa.org and login. Click “Communities" in the top navigation bar, select the community where you posted, look for your discussion and click on the down-arrow symbol ▼ to the right of the “Reply to Discussion” button, and choose “Edit.” This will re-open your post and allow you (and only you as the author) to edit or make changes to the body of your message at any time. PLEASE NOTE: You can only edit the BODY of your message and not the subject line. If you want to change the subject or delete your message entirely, please contact the Huddle team.
Q: Why does my post look different after I “copy and paste” it from another source?
A: When you copy information from another document or source and then paste it into your post, you are copying formatting code from that other software application that may or may not work in Huddle. If it’s not working, copy and paste into Notepad first (or a similar tool that “strips” formatting code) and then copy from that application to your post. You can then format (bold, italicize, bullet) from within the Huddle application.
Q: Why is my message showing up in the middle of the discussion thread?
A: If you replied from a post that wasn’t the most recent post in a discussion, your reply will appear right after the post you clicked “Reply to Discussion” from. This enables you to jump in on conversations at any point. If you want your post to be the last one on the page, ensure you reply from the most recent post at the bottom of the page.
Q: How do I start a new discussion thread?
A: Go to “Participate" then select “Post a message.” From an email (HTML version) for a particular discussion forum, you can use the “Post Message” link located at the top of the discussion email.
Q: How do I tag my discussion thread?
A: When posting a new discussion thread, you will be asked to select a Topic. The default setting will have nothing selected, but if you click on the Topics field, a drop-down menu will appear. Click on a topic to select it. A check mark will appear next to the topic to indicate selection. You can select more than one topic if relevant for the discussion, but we recommend selecting no more than three. After you publish your post, the topics will appear at the bottom with a hashtag (#) next to them. You can click on any topic hashtag to see other posts that have also been tagged with that topic.
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.
Q: Can I search for posts across all the communities?
A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, please select "Show Advanced Search."
Q: How do I see a listing of all of the posts to a specific community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread. “Show Original Message” at the bottom of all of the posts in a thread will display the original message that started that discussion.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: If you know which library the resource might be located in, find the affiliated community via the All Communities page. Click through the community's landing page, then click on the “Library” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Q: Can I search for specific file types?
A: Yes, you can. Enter your desired keyword in the main search box. From the search results page, click "Show Advanced Search." Then click on “Search for Specific File Types.” This gives you the option to specify file type: document, image, spreadsheet, etc.
Q: How do the libraries get populated?
A: The libraries are populated in two ways:
1. When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2. You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an entry type (most will be standard files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, please click “Finish” to post your library entry.
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.
Policies | Top
Q: Where can I find the Code of Conduct for Huddle?
A: View the
Code of Conduct online, which includes Community Rules, Terms of Use, and Privacy Policy.
Q: What happens if someone violates the Code of Conduct?
Q: How do I flag a post as inappropriate?
A: All community members can help moderate for professionalism by using the '
mark as inappropriate' feature on any post. Using this feature immediately removes a post from the community and places it in a queue for moderators to review. AAPA moderators can see who flagged the post, but the author of the original post cannot see who flagged their post. This tool (available in the drop-down arrow alongside each post) allows members a safe tool to flag inappropriate content for the moderation team. This allows each of us equal stewardship in ensuring the integrity and accountability of this platform as a learning, community-building space. We ask that you take time to review the
Community Rules and only flag posts that you feel violate the rules.
Q: Why can't I post jobs on Huddle?
A:
Please keep in mind that our community rules prohibit job postings, and we'd prefer you use other sites (like PA JobSource) that are better designed for that purpose.Q: Why did my post get moved to a different thread?
A: As a general rule (see
Code of Conduct), moderators will collapse similar topics or posts into the same thread. Posters who start the same conversation in multiple new or existing discussions will also have their posts consolidated, since this is considered spam
. We’ve received feedback from many Huddle community members that they would like us to better organize the site. Consolidating duplicative threads allows for a cleaner, more organized Daily Digest and makes it easier to find conversations using the search feature within the community.
Q: Why can’t I include specific salary or compensation information on Huddle?
A: Everyone on Huddle has the responsibility to comply with applicable antitrust laws. Because AAPA is a professional association, extra care must be taken to avoid discussing topics that may have or be perceived as having anticompetitive implications. General conversations on Huddle about aggregated compensation data and reporting and exchanging generalized information on trends is allowed, but sharing individual compensation information (salary, wage, and/or benefits) details is not. For example, it is appropriate to ask for and share general experiences and guidance (e.g., “Going through a residency program is the equivalent of four years of work experience and you should negotiate your salary at that level” or “For someone new to practice, vacation time is typically 3 to 4 weeks per year”) but you cannot ask for or share specific compensation details (e.g., “Our ED just hired a PA straight out of residency for $125k”).
For detailed, aggregated information on PA industry compensation and benefits, the Huddle team recommends reviewing the
AAPA Salary Report, which is free to fellow, student and retired members.